What is prepaid mobile recharge?
A service that allows retailers to recharge a customer’s prepaid mobile number with a selected plan or amount.
Start Prepaid Mobile Recharge
Step 1: Enter the Customer’s Mobile Number
- retailer enters the customer’s mobile number in the input field.
- The system automatically detects and fills the circle/area and operator based on the mobile number.
- The retailer must confirm with the customer whether the operator shown is correct.
- If incorrect, the retailer can manually select the correct operator from the drop-down menu.
- Based on the selected operator, the available recharge plans will be displayed.
Step 2: Choose Transaction Type
- In the Transaction Type dropdown (meant for the retailer only), the retailer must choose one of the following options from the drop-down menu:
- High Commission – Applicable only for recharge amounts of ₹3000 or above.
- Instant – Commission is credited instantly but is lower.
Step 3: Enter the Recharge Amount
- If the retailer selects one of the available plans, the plan amount is automatically filled in the Amount field. Otherwise, the retailer can manually enter the exact recharge amount.
Step 4: Confirm Recharge
- The retailer enters their secret PIN in the designated field.
- Click Proceed to initiate the transaction.
Recharge Confirmation Screen
View Recharge Summary
Once the transaction is successful, it will show a confirmation screen with the details of the transaction.
Key Points
- The retailer must always confirm the operator with the customer.
- High Commission is only available for recharges of ₹3000 or more.
- Recharge amount must exactly match the plan value from the operator.
- A valid retailer PIN is mandatory to proceed with the recharge.
- Always review the transaction summary to ensure all details are correct.